I have never logged in to Medsis before

In order to login you need a valid LOGIN and PASSWORD.

If you are a student, you have automatically been registered with MedSIS. You should have received this information in a welcome e-mail from MedSIS. If you have not received this information, or have misplaced it, please contact the MedSIS Help Desk at medsis@mcmaster.ca or 905-525-9140 x 22398.

If you are a teacher, you will only need to login to MedSIS if you have evaluation responsibilities; you should receive an e-mail notification to this effect, along with login information, only when the evaluation is scheduled to be completed. If you believe you should have been notified already but have not received any e-mail from MedSIS, please contact the MedSIS Help Desk at medsis@mcmaster.ca at 905-525-9140 x 22398.

If you are an administrator (course assistant, site coordinator, course director, academy staff member, etc.) and have not received a welcome e-mail from MedSIS with your login information, please contact the MedSIS Help Desk at medsis@mcmaster.ca or 905-525-9140 x 22398. Please be sure to include your job title, site and course (if applicable),and contact information.

I've logged into MedSIS before but can't now

I've forgotten my Login or Password.

Go to https://medsis.mcmaster.ca/medsis/index.cfm/Authentication:Pin/ForgotPassword to be sent the information over e-mail.
If you are still having difficulties, please contact the MedSIS Help Desk
at medsis@mcmaster.ca or 905-525-9140 x 22398.

I know that my Login and Password are correct, but the system won't let me login.

If you are using the numeric keypad on your keyboard to input your login information on the MedSIS login page, please ensure that your 'NumLock' keyboard key is on. Alternatively, if you are attempting to access MedSIS from a school, business, or government office, you may be attached to a LAN (local area network) and behind a firewall. In this case, please contact your system administrator for assistance. If you are still having difficulty logging on, please contact the MedSIS Help Desk at medsis@mcmaster.ca or 905-525-9140 x 22398.

For all correspondence over e-mail, please do not send confidential information such as passwords.
For your protection our responses will not include any confidential information.